The quest for the paperless office

Many of us have filing cabinets full of paper we’d either rather not have to store, or experienced times when we’re unable to find a particular document when we want it.  What are some of the ways that we can save paper & reduce the clutter in our lives? Saving documents electronically can be a […]

Out of date antivirus is worse than no antivirus at all

Sometimes we get asked the question, “How could I have got a virus when I have antivirus protection installed?”  Most people have taken the precaution of installing antivirus software, or perhaps had it preinstalled when they purchased their computer.  A common problem, however, is that they may not have kept the product up-to-date, or perhaps […]

Creating more secure passwords

Strong passwords are usually at least eight characters, include a combination of letters, numbers, & symbols and is easy for you to remember, but difficult for others to guess.  The easiest way to create a strong password that you won’t have to write down is to come up with a passphrase.  A passphrase is a […]

Take time to proof read your email

We’ve all received emails that were sent in a hurry & with little care. Poor grammar, incorrect spelling & clumsy sentences can confuse the meaning & even give the wrong impression. A few “tricks of the trade” can help you minimize problems with your emails: Briefly proof read everything before you send it. That quick […]

Trends in Computer Security

For years there has been an ongoing debate as to which computer platform is the most secure. Whilst there is a perception amongst both PC & Mac users that Macs are safer, apparently Mac users are victims of cybercrime just as regularly as PC users. According to security vendors, Viruses and Trojans are no longer […]

Consider accessing mail using a Web Browser (Webmail)

For years, many of us have accessed our email via an email client like Outlook, Thunderbird, Evolution, or Eudora. Whilst these programs are powerful, things get messy when you try & access mail from multiple devices. The proliferation of smartphones, notebooks, netbooks, tablets/ipads, & desktops makes it difficult to synchronize mail to all devices. When […]

Tips for Gmail users

Gmail has a number of useful features that many users are unfamiliar with. Not only can you access these features through your own Gmail account, but they are also available to you if you own your own domain, via Google Apps. Some of my favourite features are: Use filters to sort mail into prearranged labels […]

Using Canned Responses in Gmail

If you use Gmail to access your email, you may like to activate a very handy feature called “Canned Responses”, which is available under Google Labs. These are stock responses you can use for common requests, saving you having to retype it every time. To activate Canned Responses: 1. Click the “Settings” link near the […]

How to use Gmail with an IMAP client such as Outlook

Delete Messages: To delete a message in a Gmail IMAP account, move the message to the [Gmail]/Trash folder. Archive Messages: To archive an email or remove it from a folder (i.e. Gmail label), “delete” the message. Mark Messages as Spam or Not Spam: To report an email as junk move the message to the [Gmail]/Spam […]

How to Whitelist an Email Sender in Gmail

Have you ever had a situation where an important email you’re expecting never made it to your Inbox? Instead, Gmail incorrectly classified that legitimate email as spam & moved into the spam folder. This can particularly be a problem with newsletters that you have subscribed to. There are two ways to whitelist emails in Gmail. […]